Our reception is open daily from 07:30 to 20:30. If you arrive later, please contact us so that we can tell you where to leave the room key.
What are the check-in and check-out times?
Check-In: from 15:00
Check-Out: until 11:00 am
Which payment methods are accepted at the hotel?
We accept the following payment methods:
Cash (CHF, Euro)
Maestro
Postcard
Twint
Mastercard
Visa
V-Pay
American Express
Vouchers
Union Pay
Reka-Card
Reka Checks
Is an advance payment necessary for a stay?
No, prepayment is not necessary unless you have booked via Booking.com.
Can I cancel my reservation free of charge?
Cancellation conditions:
up to 14 days before arrival: can be canceled free of charge
4 to 13 days before arrival: 50% of the package price
0 to 3 days before arrival: 100% of the arrangement price
Are allergy-friendly rooms or special bed linen available?
We are happy to provide you with allergy-friendly bed linen on request. Please let us know at the time of booking. There are no carpets in any of our rooms. Only the apartment has carpeting.
This must also be stated at the time of booking:
Baby crib
Fall-out protection
Separate beds
Are there accessible rooms?
Yes, we offer a barrier-free double room north. Please contact us in advance so that we can reserve this room for you.
Is the hotel wheelchair accessible?
Our entire hotel complex was built barrier-free. All floors, the underground parking garage, the large sun terrace, the lobby and the restaurant are easily accessible by elevator or external ramp. This allows people in wheelchairs as well as those with visual or walking impairments to move freely and independently throughout the hotel. Only the Jägerstübli is only accessible via a staircase.
We have a barrier-free double room north.
Is there free WLAN in the hotel?
Yes, free WLAN is available in the entire hotel area.
Do the rooms have air conditioning?
No, the hotel does not have air conditioning.
Is smoking permitted in the hotel?
Smoking is not permitted in the hotel.
Are dogs and cats allowed in the hotel?
Dogs and cats are very welcome. However, a flat rate of CHF 20.00 per pet and night will be charged.
Is parking available at the hotel?
1 parking space per room is available free of charge in our hotel's own underground garage. The car may be parked before the official check-in. Please contact the hotel reception on site.
Is there a charging station for electric cars?
Yes, two parking spaces with access to an electric charging station are available in our parking garage. We ask you to reserve these in advance (first-come, first-served).
Can we store our ski equipment / bicycles safely?
We have a lockable ski room so that your sports equipment is safely stowed away.
In summer: Our underground garage has its own bicycle parking spaces so that bicycles and mountain bikes can also be parked safely. There are plenty of power sockets near the bicycle parking lot where you can charge your e-bikes conveniently
In winter: Our heated ski room is ideal for safely storing your ski and snowboard equipment. Ski boots can also be dried in the ski room
Your room card gives you easy access to the ski room and underground garage at any time.
Is there a fridge in the room?
There is a minibar in every room.
Arrival, guest card & activities
How do I get my guest card and public transport ticket?
You will receive an e-mail about 2 days before your arrival to register online for the guest card and your public transport ticket.
Please follow the steps below:
Please open the link in the e-mail you received and register for the Digital Guest Card
You will receive another email after registration with your Digital Guest Card. Please open the link and there you can add the guest card either as a PDF or to your Apple/Google Wallet.
On the same page, under "Please note!", you will see another link for ordering the public transport ticket. Each fellow traveler must be entered here.
The delivery of the public transport ticket will be delayed by the transport company. This can take up to 2 hours.
What is included in the guest card?
All included offers that you receive with the guest card can be found under the following link
When and for how long is the public transport ticket and the guest card valid?
The guest card and public transport ticket are valid for your entire stay. Incl. day of arrival and departure.
Is it possible to travel by public transport?
You can travel by train and post bus via Brünig or take the aerial tramway from Meiringen to Reuti.
Arrival by car is possible via the Brünigspass directly to the hotel. Please note that in winter the roads may be snow-covered and snow chains are strongly recommended.
Where is the nearest ATM?
There are ATMs at the Twing valley station and at various locations in Meiringen.
Where is the nearest bus stop?
The nearest bus stop is about 50 meters from the hotel.
Which is the nearest train station?
Meiringen railroad station
The nearest train station is in Meiringen.
Duration: approx. 17 minutes (with the Reuti-Meiringen cable car and footpath)
Brünig-Hasliberg railroad station
Alternatively, the Brünig-Hasliberg train station would be around 29 minutes away by public transport.
Is the hiking day ticket / ski pass included in the room price?
The hiking day pass / ski pass for the Meiringen-Hasliberg Cableways is not included in the room price.
However, you can obtain hiking day tickets / ski passes at reduced rates at our reception:
In winter
Ski passes:
Reduced ski passes are available at the reception. We grant you a 30% discount on day and multi-day ski passes from Cableways Meiringen-Hasliberg AG. The Magic Pass is valid all year round.
Hiking day tickets:
Reduced hiking day tickets 3+ zones of Cableways Meiringen-Hasliberg AG are available at the reception. CHF 18.00 per adult and CHF 5.00 per child. Children with the SBB Junior or Children's Co-travelcard travel free of charge.
Diverse gastronomy with a gourmet experience
Night skiing & night sledging
Practice area "Skihäsliland Bidmi"
Two toboggan runs
25km of winter hiking trails
60 kilometers of slopes
In summer:
Reduced hiking day tickets 3+ zones of Cableways Meiringen-Hasliberg AG are available at the reception. CHF 18.00 per adult and CHF 5.00 per child. Children from 6 to 16 years of age with the SBB Junior or Children's Co-travelcard travel free of charge, provided they are accompanied by a parent/guardian with a valid ticket of the same name.
Diverse gastronomy with a gourmet experience
Monster scooter and scooter bike
Varied hikes
Kugelweg Bidmi - Reuti
Dwarf paths "Muggestutz"
What are the operating times of the Meiringen-Hasliberg Cableways ?
The current operating times of the Cableways Meiringen-Hasliberg can be found here.
The current daily report of the cableways, hiking trails, ski slopes and restaurants can be found under the following link.
Do you offer activities for children?
Children get their money's worth on the Hasliberg.
The Cableways Meiringen-Hasliberg area offers a wide range of activities for the whole family - whether in summer or winter, indoors or outdoors: There is something for all ages here.
